Frequently Asked Questions

General

What is AgentAura?

AgentAura is a cross-platform app that deploys your own private AI agent onto a cloud server you own, then lets you chat with it natively from any device. You bring the cloud account and the AI model key; AgentAura handles deployment, connection and management.

How is this different from ChatGPT or a hosted AI app?

Your agent runs on your own server, powered by your own model key — not on shared infrastructure. Conversations and data stay on a machine only you control, with no token markup and no vendor lock-in.

Is my data private?

Yes. Each agent runs on an isolated instance you fully own. The app authenticates to it with an on-device identity, and you can back up its memory to your own cloud storage. No one else has access.

Billing & Subscriptions

How does pricing work?

There are two separate costs:

• Cloud costs — paid directly to your cloud provider (Hetzner, AWS, etc.) for the server itself.
• AgentAura subscription — Free includes 1 agent; Pro ($4.99/mo or $49.99/yr) unlocks unlimited agents, automatic backups and priority support.

The subscription covers platform features — it does not resell servers or AI tokens.

Do I need to pay for AI usage?

You bring your own AI model key (Claude, GPT, Gemini or Grok), so model usage is billed by that provider directly. AgentAura never marks up tokens.

Can I cancel anytime?

Yes — manage the subscription through the App Store, Google Play or Stripe. Your deployed agents keep running (you continue paying your cloud provider for them); cancelling only affects platform features like unlimited agents.

Cloud & Providers

Which cloud providers are supported?

15+ providers across traditional VPS, hyperscalers and container/PaaS — including Hetzner, Vultr, DigitalOcean, Linode, OVH, Fly.io, Railway, Render, NorthFlank, Google Cloud, AWS, Azure and Cloudflare.

Can I choose the server location?

Yes. You pick the provider, plan (size) and region when you deploy.

How long does deployment take?

Usually under a minute. You'll watch each step live in the app (create server → install runtime → configure gateway → ready).

AI Model

Which AI models can I use?

Bring your own key for Claude/Anthropic, OpenAI GPT, Google Gemini or xAI Grok. Set a global default model and override it per agent, and switch anytime.

Where are my API keys stored?

Keys are pushed to your own server's configuration and used by your agent there. You manage and rotate them from the app.

Data & Backup

Can I back up my agent's memory?

Yes. Connect your own cloud storage (e.g. Cloudflare R2 via rclone) to back up chat history and media, and persistently mount storage so memory survives reboots and server migrations.

Devices

Which platforms are supported?

Native apps for iOS, Android, macOS, Windows, Linux, Web and Chrome — one account across all your devices.

Troubleshooting

My agent shows "Stopped"

Tap Start to resume. Agents can be stopped manually, by the provider, or during maintenance.

Deployment failed

1. Check your internet connection
2. Verify your cloud provider token and quota
3. Confirm your AI model key is valid
4. Wait a moment and try again — or contact support

Can't connect / chat isn't working

1. Ensure the agent is in "Running" state
2. Check that your AI model key is configured
3. Try the web control panel as a fallback
4. Contact support if the issue persists

---